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Friday, 26 June 2020

Services Australia advises that the team known as ‘OTS Liaison’ has changed names and will now be known as ‘Developer Support’.

Our email address is now [email protected]

What this means for you

Developer Support will continue to be responsible for the Health Systems Developer Portal and can assist you with:

  • portal registrations
  • seeking test data to begin development, and
  • seeking production access for applications on completion of certification testing.

We will also continue to send business communications relating to Services Australia programs and the availability of ICT systems.

Please use the above email address for all your administration enquiries.

The OTS Helpdesk team and OTS Product Integration team have not changed.

  • OTS Helpdesk assists with the diagnosis and resolution of technical issues during the development and production phases. The team also engages other areas within the agency to seek a solution where required. For technical queries call 1300 550 115 or email [email protected].
  • OTS Product Integration team tests and grants your application/s with production certification.  For assistance call 1300 550 115 or email [email protected].

International callers will need to call direct to +61 2 6124 7386.

Tuesday, 25 September 2018

The Australian Digital Health Agency (Agency) has released new and updated versions of a number of clinical document specifications. 

Monday, 11 May 2020

The Australian Digital Health Agency (the Agency) has released version 2.8 of the Clinical Package Validator. The Clinical Package Validator v2.8 now supports the execution of enhanced validation rules for clinical documents: Information Quality Rules (IQ Rules).

Monday, 20 April 2020

The Agency has published the specifications for the new Pharmacist Shared Medicines (PSML) document type. This is the first public release of the PSML specification. Previous releases were made available on a trial basis to limited audiences.

Monday, 27 April 2020

The Australian Digital Health Agency (the Agency) has released a new minor release of its HIPS middleware product: HIPS v7.3

Friday, 1 May 2020

The Australian Digital Health Agency (the Agency) has published the specifications for the new Goals of Care v1.0 document type. The Goals of Care clinical document type is used to capture advance care information in alignment with Western Australia’s Goals of Patient Care Summary documents. This specification was developed as part of the Agency's National Goals of Care Collaborative project.

Tuesday, 10 December 2019

The Medicines View Optimisation aims to reduce duplication by enhancing the interoperability between PBS - and AMT- coded items as well as enhancing existing grouping and ‘Differs Advisory’ logic. The implementation of the full PBS to AMT Map will also enable form and/or strength change advisories to be provided based on AMT codes rather than relying on PBS codes alone which may no longer be present. All changes have been implemented on the back-end logic and will have no impact on the User Interface. This will be released as part of the My Health Record Release 11 currently scheduled to go-live in early March 2020.

Saturday, 20 April 2019

The Pharmacist Shared Medicines List (PSML) is a new clinical document type for the My Health Record system and will be released by the end of June 2019 as part of MHR Release 10.1.

Friday, 1 November 2019

The Australian Digital Health Agency has released the technical framework to support the implementation of electronic prescribing. This updates the preliminary technical framework documentation first distributed on 24 September 2019 (provided as drafts to software providers to give initial early access to the technical framework). Changes to Commonwealth legislation from 31 October 2019 now recognise an electronic prescription as a legal form authorising medicines supply.

Monday, 9 September 2019

9 September 2019: Collaboration to develop enhanced secure messaging functionality will ensure healthcare providers can communicate quickly, easily and securely to provide safer and more efficient care.


By operation of the Public Governance, Performance and Accountability (Establishing the Australian Digital Health Agency) Rule 2016, on 1 July 2016, all the assets and liabilities of NEHTA will vest in the Australian Digital Health Agency. In this website, on and from 1 July 2016, all references to "National E-Health Transition Authority" or "NEHTA" will be deemed to be references to the Australian Digital Health Agency. PCEHR means the My Health Record, formerly the "Personally Controlled Electronic Health Record", within the meaning of the My Health Records Act 2012 (Cth), formerly called the Personally Controlled Electronic Health Records Act 2012 (Cth).

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