Healthcare Identifiers (HI)

Healthcare Identifiers (HI) uniquely identify individuals, and healthcare organisations and providers. They underpin digital health infrastructure by ensuring that the correct information is associated with the correct individual or organisation. To learn more about the Healthcare Identifiers Service, please visit this page.

Monday, 27 April 2020

Healthcare Identifiers (HI) Service - Scheduled degradation – VENDOR environment 

Services Australia advises there may be a minor degradation to the Healthcare Identifiers (HI) Service VENDOR environment on Wednesday 29 April 2020.

If the degradation does occur, it is expected to occur between 8:00pm and 11:59pm (AEST) Wednesday 29 April 2020.

Note: The degradation to the HI Service VENDOR environment may also impact transactions with the My Health Record Vendor environment.

We apologise for any inconvenience this may cause.

Should you have any queries regarding this advice please contact Services Australia via Online Technical Support at [email protected]

My Health Record integration is typically done in two tranches. Connecting to the Healthcare Identifiers Service and the My Health Record system.

In September 2018 changes were made to the Healthcare Identifiers (HI) Service to allow NASH PKI organisation certificates to be used to connect to the HI Service. All NASH PKI organisation certificates requested and downloaded via the Health Professional Online Services (HPOS) from the 18th of September 2018 can be used to connect to the HI Service and the My Health Record system.

The Australian Digital Health Agency provides sample code to assist software development and integration with the Healthcare Identifiers Service and the My Health Record system. Most sample code is available in .NET and Java. To see the full list, please visit the eHealth Reference Platform section on the Australian Digital Health Agency website or GitHub.

Tuesday, 2 April 2019

No current notifications

Contact [email protected] for further advice if you are experiencing any issues.
For technical support please contact [email protected]
Notices regarding the My Health Record Production System are available at: https://developer.digitalhealth.gov.au/resources/news/my-health-record-production-system-notifications

The Agency now provides sample code libraries directly from GitHub and NuGet enabling developers to: 

  • access both released and interim versions of the sample code;
  • interact and collaborate directly with the Agency's development team; and
  • submit feedback and their own code changes for inclusion in the libraries.

Please follow these steps to register your software product with the MHR SVT environment. This is applicable for new products connections or conformant software enhancements.

Complete the following steps in this section to start developing new products that connect to the Healthcare Identifiers (HI) Service, or to modify existing ones.

High Level Scope

The software will enable the upload of pathology or diagnostic imaging reports to the My Health Record system, and the viewing of the My Health Record system by authorised representatives of the diagnostic services organisations. This means that the software should:

All products developed, or updated, to connect with the HI Service are required to undergo testing before production access is granted.

There are two mandatory testing processes that you will need to complete:

1. Healthcare Identifiers Notice of Connection (HI NoC) Testing

2. Healthcare Identifiers Conformance Compliance and Accreditation (HI CCA) testing

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By operation of the Public Governance, Performance and Accountability (Establishing the Australian Digital Health Agency) Rule 2016, on 1 July 2016, all the assets and liabilities of NEHTA will vest in the Australian Digital Health Agency. In this website, on and from 1 July 2016, all references to "National E-Health Transition Authority" or "NEHTA" will be deemed to be references to the Australian Digital Health Agency. PCEHR means the My Health Record, formerly the "Personally Controlled Electronic Health Record", within the meaning of the My Health Records Act 2012 (Cth), formerly called the Personally Controlled Electronic Health Records Act 2012 (Cth).

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