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On this page you will find the latest version of the document, My Health Record Managing your B2B software in production. 

This document is intended for B2B software vendors.

It outlines the process for liaising with the My Health Record System Operator (SO) about production incidents and events requiring notification to the SO, such as changes and upgrades to software that connects to the My Health Record system.

It covers areas such as definitions, incident management and software changes and upgrades.

If you are not already logged in or registered on this site, please do that before downloading the file. 

My Health Record: Managing your B2B software in production [Updated December 2022]

If you have any questions regarding this matter, please email: [email protected].

For vendors not yet in production, please refer to the latest version of Software Vendor Welcome Pack.