The Australian Digital Health Agency is presenting a one hour introduction to integrating software with the My Health Record system.

Thursday, 20 August 2020 - 1:30pm to 2:30pm
Online Webinar (Note times are AEST)
Friday, 26 June 2020

Services Australia advises that the team known as ‘OTS Liaison’ has changed names and will now be known as ‘Developer Support’.

Our email address is now [email protected]

What this means for you

Developer Support will continue to be responsible for the Health Systems Developer Portal and can assist you with:

  • portal registrations
  • seeking test data to begin development, and
  • seeking production access for applications on completion of certification testing.

We will also continue to send business communications relating to Services Australia programs and the availability of ICT systems.

Please use the above email address for all your administration enquiries.

The OTS Helpdesk team and OTS Product Integration team have not changed.

  • OTS Helpdesk assists with the diagnosis and resolution of technical issues during the development and production phases. The team also engages other areas within the agency to seek a solution where required. For technical queries call 1300 550 115 or email [email protected].
  • OTS Product Integration team tests and grants your application/s with production certification.  For assistance call 1300 550 115 or email [email protected].

International callers will need to call direct to +61 2 6124 7386.

My Health Record integration is typically done in two tranches. Connecting to the Healthcare Identifiers Service and the My Health Record system.

The Australian Digital Health Agency provides sample code to assist software development and integration with the Healthcare Identifiers Service and the My Health Record system. Most sample code is available in .NET and Java. To see the full list, please visit the eHealth Reference Platform section on the Australian Digital Health Agency website or GitHub. Read more....


By operation of the Public Governance, Performance and Accountability (Establishing the Australian Digital Health Agency) Rule 2016, on 1 July 2016, all the assets and liabilities of NEHTA will vest in the Australian Digital Health Agency. In this website, on and from 1 July 2016, all references to "National E-Health Transition Authority" or "NEHTA" will be deemed to be references to the Australian Digital Health Agency. PCEHR means the My Health Record, formerly the "Personally Controlled Electronic Health Record", within the meaning of the My Health Records Act 2012 (Cth), formerly called the Personally Controlled Electronic Health Records Act 2012 (Cth).

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