The following Electronic Prescribing Frequently Asked Questions (FAQs) are categorised into the following topics: General, Dispensing and Technical Questions along with a Glossary and links to more information. 

My Health Record integration is typically done in two tranches. Connecting to the Healthcare Identifiers Service and the My Health Record system.

The purpose of this page is to provide guidance to developers who are implementing the new interoperability standards for secure messaging thus enabling clinical information systems (CISs) and secure messaging (SM) systems to find healthcare providers as well as accurately address and securely exchange standards-based messages.

In September 2018 changes were made to the Healthcare Identifiers (HI) Service to allow NASH PKI organisation certificates to be used to connect to the HI Service. All NASH PKI organisation certificates requested and downloaded via the Health Professional Online Services (HPOS) from the 18th of September 2018 can be used to connect to the HI Service and the My Health Record system.

The Australian Digital Health Agency provides sample code to assist software development and integration with the Healthcare Identifiers Service and the My Health Record system. Most sample code is available in .NET and Java. To see the full list, please visit the eHealth Reference Platform section on the Australian Digital Health Agency website or GitHub.

  • Australia’s first electronic prescription in primary care was successfully transmitted in Anglesea, Victoria on May 6 2020.
  • This involved testing the end to end process from generation of the electronic prescription by a general practitioner, provision of its associated token digitally to a consumer, supply of medicines via a pharmacy and subsequent PBS claim.

The Agency's Secure Messaging Program aims to work collaboratively with industry and suppliers of secure messaging solutions and clinical software to reduce existing barriers to adoption and provide implementable solutions.

Issue: Test myGov authentication endpoint does not present valid certificate

The certificate presented by the test myGov authentication endpoint is not signed by a valid Certificate Authority. When you first authenticate to the test myGov server with your test patient credentials, your browser may warn you of non-private connection. You have to proceed to enter your credentials in order to authenticate the test patient.

Environment: Test (SVT) 

Purpose of this form

This form is for mobile app developers to enable you to:

Acceptable referee categories

The following occupations are acceptable referee categories to certify documents:

Pages

By operation of the Public Governance, Performance and Accountability (Establishing the Australian Digital Health Agency) Rule 2016, on 1 July 2016, all the assets and liabilities of NEHTA will vest in the Australian Digital Health Agency. In this website, on and from 1 July 2016, all references to "National E-Health Transition Authority" or "NEHTA" will be deemed to be references to the Australian Digital Health Agency. PCEHR means the My Health Record, formerly the "Personally Controlled Electronic Health Record", within the meaning of the My Health Records Act 2012 (Cth), formerly called the Personally Controlled Electronic Health Records Act 2012 (Cth).

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