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Software Developers

Phone: 1300 901 001
Email: [email protected]  
or contact us via the: Agency contact form

The Agency can assist with the following: 

  • Electronic prescribing development support
  • Vendor development support
  • Healthcare Identifier Conformance testing 
  • My Health Record developer resources
  • Production access to the My Health Record system
  • My Health Record System Operator enquiries
  • Other digital health system enquiries

Services Australia

Developer support: [email protected]

Services Australia can assist developers with the following: 

  • Test and production certificates
  • Vendor support helpdesk for HI and My Health Record
  • HI Service test (HI SVT) and production  
  • HI Notice of Connection (NOC) tests  

Healthcare organisation support: [email protected]

Services Australia can assist healthcare organisations with the following: 

  • Registration and support for healthcare organisations and providers 

Consumers and healthcare providers

Contact MyGov - https://my.gov.au/en/about/help/contact

Contact Medicare - https://www.servicesaustralia.gov.au/contact-medicare