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The Agency would like to advise all vendors of the availability of its conformance services, including conformance assessments and support, throughout the end of year holiday period and Agency office closure.

Healthcare Identifiers (HI) Service bookings

HI Service conformance assessment bookings for 2024 have now concluded. Bookings are now being taken for conformance assessments in 2025, with availability from 13 January 2025. Preparatory documentation, such as Implementation Conformance Statements, may continue to be submitted through this period as required.

Electronic Prescribing (EP) and eNRMC assessments

EP and eNRMC conformance assessments will continue to be processed until 20 December 2024 and will resume on 13 January 2025. Throughout December and January, EP and eNRMC conformance assessments may be subject to processing delays of up to 10 business days due to the end of year office closure. Vendors are requested to consider appropriate additional lead time in product delivery planning, to account for any delays.

We thank you for your understanding and look forward to continuing to support your conformance activities in the new year. Please contact us at [email protected] should you require any further assistance.