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Organisation & contact How they can help
Australian Digital Health Agency
Support: [email protected]
  • My Health Record System Operator 
  • Approves production access to the My Health Record system
  • Vendor development support through [email protected]
  • Manages My Health Record developer website
  • Conducts HI Conformance testing

Services Australia
Vendor support: Developer Support​
Support: [email protected]

  • Manages test  and production certificates
  • Operates vendor support helpdesk for HI and My Health Record
  • Operates the test (HI SVT) and production HI Service
  • Performs the HI Notice of Connection (NOC) tests
Services Australia
Healthcare organisations: Registration and support ​
Support: [email protected]
  • Manages registration and support for healthcare organisations and providers