Healthcare organization management — Management systems for quality in healthcare organizations — Requirements

This standard provide organisations with requirements to deliver high-quality healthcare. It helps organisations navigate the complexities of healthcare, such as limited resources, ageing populations, and global pandemics. It stresses the need for timely, safe and people-centred care, highlighting the urgency to adapt to technological advances and increased virtual healthcare.

The target audience for this standard is broad, and includes healthcare systems, organisations and entities that aim to increase the quality of their healthcare delivery and care outcomes.

Main sections:

· Scope

· Context of the organisation

· Leadership

· Planning

· Support

· Operation

· Performance evaluation

· improvement