An issue was identified with the Healthcare Identifiers (HI) Service IHI Inquiry web services, affecting the date of birth field. This issue resulted in a timezone to the consumer date of birth value in the IHI search response.
Before building Digital Health functionality (such as Electronic Prescribing, Secure Messaging or My Health Record) your software must first be able to identify the three participants in a healthcare event; the patient, the healthcare provider individual, and the healthcare provider organisation. The HI Service stores identifiers for these three participants. The HI Service Business to Business (B2B) Gateway exposes SOAP based web services which allow your software to search for identifiers for these parties.
If you are new to the HI Service and wish to register and begin development then please follow our developer guides below. If you would like to understand more about the Test and Go Live process then please view our overview here: https://developer.digitalhealth.gov.au/resources/faqs/hi-test-and-go-live
There are three recent changes for HI Service development which may be of interest to new and returning developers;
- HI Service Conformance Testing is now conducted by the Digital Health Agency at no cost, previously it was conducted by a 3rd party testing laboratory with associated costs.
- HI Service requirement 22000 is now mandatory. More information can be found in the related FAQs below.
- Software will now use NASH certificates to connect to the HI Service, previously your customers would use their Medicare Site Certificates to connect to the HI Service. More information can be found at: https://developer.digitalhealth.gov.au/products/national-authentication-service-health-nash
Start with the Registration and Introduction below - this includes mandatory registration requirements and reading.
|Introduction:||Registration and Introduction to the HI Service|
|Guide 1:||IHI Lookup|
|Guide 2:||IHI Lookup - Test Cases|
|Guide 3:||Search for HPI-I|
|Guide 4:||Additional HI Service requirements for Electronic Prescribing|
If you are connecting your software to the My Health Record system then you may wish to follow our combined developer guides here:
The Healthcare Identifiers Service (HI) is a national system for uniquely identifying individuals and healthcare providers. HIs help to ensure individuals and providers can have confidence that the correct information is associated with the correct individual at the point of care.
Products, Specifications | EP-3503:2021
These documents provide background and guidance for healthcare provider organisations, and conformance, compliance and accreditation requirements for vendors, regarding the Healthcare Identifiers Service.
The following frequently asked questions relate to the use of Healthcare Identifiers in Health Software Systems.
Services Australia advises that there will be a change in the availability of the Developer Support and Online Technical Support (OTS) teams on the upcoming Reconciliation Day Public Holiday on Monday 30 May 2022.
Specifications | EP-1344:2011
The Victorian IHI Pre-Implementation project is to develop a suite of system design artefacts to support integration of the national Individual Healthcare Identifier into health services’ patient administration systems.
From the 1st of November 2020, the Australian Digital Health Agency (the Agency) will be conducting Healthcare Identifiers (HI) Conformance testing.
Q: Healthcare Identifiers in Health Software Systems - FAQs
For more information regarding the use of Healthcare Identifiers in Health Software Systems refer to the following FAQs:
Q: How to gain access to the HI Service Software Vendor Test (SVT) Environment
To gain access to the HI Service Software Vendor Test (SVT) Environment you will need to register on the Health Systems Developer Portal provided by Services Australia. Learn more at:
Q: What is the conformance assessment process for healthcare identifiers?
To minimise the risk to clinical safety, privacy, and security arising from the use of healthcare identifiers, software systems must undergo testing before being approved to connect with the HI Service. There are two mandatory testing processes that must be completed:
1. Services Australia’s Notice of Connection (NOC)
2. HI Conformance testing with the Australian Digital Health Agency (the Agency)
Q: What is the new conformance requirement and what do I need to do?
From 1 November 2020, a new conformance requirement will be implemented to improve data quality and accuracy of information. Through the expanding use of healthcare identifiers, the Agency has implemented requirement 22000 – Revalidation of an Individual Healthcare Identifier (IHI). The additional requirement will ensure clinical information systems retrieve the correct IHI when there is a change to essential identifiers.
All new and existing software developers must conform to Mandatory requirement 22000. Current software developers must contact the Agency to discuss retesting requirements. Information on the requirement can be found in the Use of Healthcare Identifiers in Health Software Systems Conformance Profile. A link to this document will be available here soon. For further assistance, please contact the Agency at [email protected].