My Health Record system notification - Planned Upgrade (1 November 2019 - 5.30pm-10.30pm AEDT)

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Context

The My Health Record System Operator advises that there will be a planned upgrade to Release 10.2.1 of the My Health Record system Production Environment on Friday, 1st November 2019 from 5:30pm to 10:30pm (AEDT).

During the restricted-write period, the My Health Record system, including connecting mobile applications, will be available to access My Health Record functionalities including some write transactions.

The following subset of write transactions to the My Health Record System will be disabled:

  • linking a MyGov account to My Health Record
  • linking a PRODA account to National Provider Portal
  • resetting password and ULC linking via Admin Portal
  • New Care Agency employee registration
  • Notify Account Change (NAC) flow

Before the restricted write period ends, there will be a 30-minute outage for mobile applications. This outage will commence at 10:00pm – 10:30pm (AEDT) on Friday, 1st November 2019.

The Release 10.2.1 of the My Health Records system is focussed on delivering technical and infrastructure patches and upgrades to align it to the latest versions and address any known security vulnerabilities. This change does not require a change to vendor products.

The My Health Record System Operator apologises for any inconvenience this may cause.

Contact [email protected] for further advice about this message if necessary.

For technical support please contact [email protected]

 

By operation of the Public Governance, Performance and Accountability (Establishing the Australian Digital Health Agency) Rule 2016, on 1 July 2016, all the assets and liabilities of NEHTA will vest in the Australian Digital Health Agency. In this website, on and from 1 July 2016, all references to "National E-Health Transition Authority" or "NEHTA" will be deemed to be references to the Australian Digital Health Agency. PCEHR means the My Health Record, formerly the "Personally Controlled Electronic Health Record", within the meaning of the My Health Records Act 2012 (Cth), formerly called the Personally Controlled Electronic Health Records Act 2012 (Cth).

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