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Quick Intro

The My Health Record system is a secure online summary of an individual’s health information and is available to all Australians. Healthcare providers authorised by their healthcare organisation can access My Health Records to view and add patient health information.

My Health Record has now been natively integrated into over 110 software products and is used broadly across many sectors of healthcare. The Agency provides a register of conformant products, allowing healthcare providers to ensure they are acquiring software with the highest level of My Health Record functionality.

The Digital Health Agency provides several mechanisms for software to interact with the My Health Record system. The four connection methods are outlined in our Developer Guides section below. Familiarise yourself with these connection methods to begin developing your My Health Record functionality today.

Developer Guides


B2B Gateway

Business to Business
(B2B) Gateway

This is the most common mechanism for connecting Clinical Information Systems to the My Health Record system. The B2B Gateway SOAP-based APIs allow the most comprehensive read & write functionality for healthcare providers. Desktop and cloud systems can connect and your customers authenticate using their NASH certificate.

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Clinical Information System to
National Provider Portal

CIS to NPP allows you to easily embed read-only My Health Record functionality in your product using a Browser Control which receives patient context from your interface. This is a fast way to implement My Health Record for healthcare providers, although it has some limitations such as requiring all end-users to have a HPI-I which is linked to an organisation. Desktop and cloud systems can connect and your customers authenticate using their NASH certificate

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FHIR Gateway

Fast Healthcare Interoperability Resources

This method is most commonly used for mobile or web-based applications. It is currently only available for consumer use. The FHIR Gateway is also currently read-only. If you are creating consumer apps and wish to access some My Health Record content, then the FHIR Gateway would likely be your preferred method to connect. Users authenticate using their MyGov credentials.

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Open Source Middleware provided
by the ADHA

HIPS is middleware which you run within your own infrastructure to provide read & write functionality. It conducts some of the orchestration of the Healthcare Identifiers (HI) Service and My Health Record system for you. If you are a large healthcare organisation (such as a hospital) looking to integrate My Health Record functionality then HIPS may be your preferred method.

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Health API Gateway transition

The final steps to move from the current Oracle API Gateway to the new Health API Gateway, which facilitates connections to My Health Record, will go into production as a staged process nationwide, beginning 17 November. We anticipate the full rollout will take 2-3 weeks.


My Health Record Production System - Notifications

Services Australia advice: OTS and SVT environment for holiday season and New Year 2022/2023


My Health Record SVT System - Notifications

Services Australia advice: OTS and SVT environment for holiday season and New Year 2022/2023


Continuation of SMS reimbursement and the Electronic Prescription Fee

On behalf of the Department of Health and Aged Care, the Australian Digital Health Agency advises that the reimbursements of electronic prescription tokens sent via SMS will be extended until  31 March 2023.


Discontinuation of TLS 1.1 access to Verizon certificates-australia websites

NOTE DATE CHANGE: The upgrade will now take place on Saturday 25 June 2022.

Verizon Australia is a third party organisation who manages the issuance of both Medicare and NASH PKI certificates that are used by Healthcare Organisations to undertake electronic business with Services Australia.



Introduction to My Health Record for B2B Software Developers - Webinar Recording

The Australian Digital Health Agency has developed the following webinar recording for My Health Record B2B Software Developers. This webinar recording provides an introduction to integrating B2B software with the My Health Record system.