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Quick Intro

You will be visiting this page if you develop clinical information systems which are used by healthcare providers and you want your users to be able to view and/or upload information to the My Health Record system.

Whether you are viewing or uploading, you will also need to connect your software to the Healthcare Identifiers Service (HI Service) which allows you to uniquely identify patients and healthcare providers in your local system.

We have 11 developer guides below to get you registered and developing quickly for your HI Service and My Health Record development. Be sure to read the introduction first as you will need to submit documentation for your organisation to access the test environments, this step can take several days to process. The introduction guide also provides important information about setting up your local development environment and test environment certificates.

Developer Guides

The following Developer Guides will help you understand high level concepts regarding the HI Service and My Health Record system, register as a developer for the HI Service and My Health Record system, request Test Certificates and Test Environment Data, install the Test Certificates locally and importing certificates in CIS Software. 

Start here: Introduction to the HI Service and My Health Record system (Read this first for environment setup and registration guidance)

HI Service Developer Guides: 

1 - IHI Lookup
2 - IHI Lookup - Test Cases
3 - Search for HPI-I

My Health Record B2B Developer Guides:

1 - Find whether a My Health Record exists 
2 - Gain access to a My Health Record 
3 - Get Documents and View Document 
4 - Get Views 
5 - Upload Document 
6 - Supersede Document 
7 - Remove Document 




Health API Gateway transition

The final steps to move from the current Oracle API Gateway to the new Health API Gateway, which facilitates connections to My Health Record, will go into production as a staged process nationwide, beginning 17 November. We anticipate the full rollout will take 2-3 weeks.


My Health Record Production System - Notifications

Services Australia advice: OTS and SVT environment for holiday season and New Year 2022/2023


My Health Record SVT System - Notifications

Services Australia advice: OTS and SVT environment for holiday season and New Year 2022/2023


Continuation of SMS reimbursement and the Electronic Prescription Fee

On behalf of the Department of Health and Aged Care, the Australian Digital Health Agency advises that the reimbursements of electronic prescription tokens sent via SMS will be extended until  31 March 2023.


Discontinuation of TLS 1.1 access to Verizon certificates-australia websites

NOTE DATE CHANGE: The upgrade will now take place on Saturday 25 June 2022.

Verizon Australia is a third party organisation who manages the issuance of both Medicare and NASH PKI certificates that are used by Healthcare Organisations to undertake electronic business with Services Australia.



Introduction to My Health Record for B2B Software Developers - Webinar Recording

The Australian Digital Health Agency has developed the following webinar recording for My Health Record B2B Software Developers. This webinar recording provides an introduction to integrating B2B software with the My Health Record system.